The place of ISO 18404:2015 in organisational improvement

Purpose This paper gives the background to ISO 18404:2015 standard and explains its rationale. It aims correct misconceptions erroneous statements about appearing in by Antony et al. (2021) demonstrate usefulness of a wide range application sectors. Design/methodology/approach A review recently reported is presented clarifications are provided. qualitative interview approach was utilised obtain views leading academics practitioners familiar with Six Sigma Lean sectors from different parts world. includes results survey for capturing expectations requirements next ISO18404 version. Findings Clarifications were needed some published work. However, on review, reports interviews indicate that most professionals have positive experiences see advantages common helping continuous improvement deployment. Possible causes negative already scheduled be addressed forthcoming 18404:2015. Research limitations/implications very real constraint when conducting research into balanced view those who vested interest continuation evolution, or not. Whilst authors cannot claim any more objective than ’s commentators, they are, contrast group, highly knowledgeable reality standard, rather speculating ignorance. Practical implications which respect current previous authors, Originality/value The clear description development process provides resource people insight value non-value add Lean, appropriate details such standard. These can form basis case implementation organisations currently trying decide whether not implement it.